As soon as I shut the door, I knew. I heard the click of the lock and my stomach sank to my feet. I collapsed forward. My forehead hit the top of the window giving me an unobstructed view of my purse and both sets of my car keys sitting prominently on the passenger seat mocking me. Don’t ask why I had both sets of car keys, I have no idea. With a symphony of colorful words going through my mind, I raced around the Jeep trying each door even though I knew they too would be locked. I called my husband. I’m not sure what kind of magic I thought he could do from 15 miles away. His first question, “Where’s your spare?”, had me banging my head on the glass. He must have sensed I was a woman on the edge because he didn’t ask why I had them both.  He did say the obvious, “You’re going to have to call a locksmith.” There I stood in the freezing garage, boot-stomping, dirt-kicking mad. Any thought of going back in the building was crushed when I realized my security card lay next to my keys on the seats of the Jeep. I was supposed to be meeting a dear friend to celebrate her birthday and I was already a bit late.

Pacing around the garage, I Googled “Locksmiths near me” and quickly picked the first one on the list.  It was a risk, but I didn’t have time for background checks and online reviews.  The man who answered sounded far away, but what he was lacking in proximity, he made up for in enthusiasm. He said he would be there in 20 so I called my friend to tell her I would be late. I’m never late. I hate being late. Lateness stresses me out.  My dear friend, when I told her my sad tale, wondered if I was safe. She asked if I needed help. She assured me that it was fine. Of course, she said all that. I would have said all that in her position. That’s what friends do.  But in my head, I was not so kind.  “I cannot believe you did this again.”  “Focus on what you are doing!” “Get organized already.” The truth is that the last time I did this was 11 years ago. I know that because it was in front of the Holiday Inn in Pullman, Washington on the Sunday morning after I graduated. I went out to clear the snow off my Jeep and I locked the key in the ignition with the engine running.  So, I don’t lose my keys all the time.  (I did back in the 80’s but that is a whole story all by itself.) Second, I am generally focused. I was distracted by a particularly hilarious string of texts my sisters were sending.  Who wouldn’t be?  Finally, organized? I am not neat, but I am very organized. So, my whole mental punishment was way out of line and I should have just followed my dear, sweet friend’s compassionate lead.  I did not.  It was made worse because it was the end of the day. People were slowly heading to the garage to leave and, of course, wondered why I was pacing around like a bull before the fight.  “No. My jeep does not have electronic locks. Why? It makes it easier to take the doors off! Do you happen to have a tool for that on you?”  “Yes. I know it is not smart to carry both sets of keys.”  They meant well but let’s face it- I was in a mood.

The locksmith arrived earlier than he estimated. I was right, he was enthusiastic.  In fact, he seemed perfectly suited to the job.  He moved around the Jeep quickly, wasting no time assessing the situation and determining his best course of action.  He was a bit thrown by the whole “no electronics” in the door thing.  He must have asked me four times what year the Jeep was and, each time, he was surprised when I said 2018. He was reassuring. I would guess he is faced with angry, stressed people all day long.  I didn’t seem to faze him a bit. It took him only 15 minutes to open it up and I was on the road. I had only five miles or so to go but I hit every single light.

By the time I got to the restaurant, I was pretty much done. And then, as I sat in my Jeep in the parking lot, I took a breath. I remembered why I was there. I was there to celebrate the birthday of a woman I dearly love.  I was there to spend a couple of precious hours with someone I only get to see about once a month.  I was in danger of missing those moments because I was so irritated with myself over a fairly small mistake that was fixed in 15 minutes for $72.  It reminded me of something I heard Dr. Adolph Brown say about empathy last week at a conference I attended. His presentation was one of those heart-swelling, tear-inducing, thought-provoking, inspirational events that feed my heart, soul and mind. (Seriously, if you have the chance to hear him speak, do not miss it. You’ll thank me.)  I love that type of speaker- the ones who give me a visceral learning experience and leave me not merely inspired but changed.  He was talking about the “empathy gap”. This was a presentation to a group of educators, so his remarks were related to working with students. He talked about the importance of empathy. Empathy is the missing piece of the puzzle when we are trying to figure out how to reach students and engage them in learning.  If we have empathy, it changes how we look at each other and that, in turn changes how we treat each other.  If we take the time to learn about and understand another person, rather than assuming we understand them based on what they look like or act like, we can develop a relationship.  Learning is about relationships. Kids- and adults for that matter- cannot learn well without a sense of safety, belonging, and understanding that comes through positive, healthy relationships. Dr. Brown also reminded the adults in the room that the ability to have empathy requires that we develop compassion for ourselves.  We cannot teach children what we do not know ourselves. If we do not have compassion for ourselves, we will have difficulty having compassion and empathy for others.  Social emotional learning is not just for children.  As adults, we need to attend to it as well.  So, sitting there in the parking lot, having mentally flogged myself over those keys, I reminded myself to have a little compassion and give myself a break.  I let it go so that I would not miss the present worrying about the past.

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Copyright Catherine Matthews 2018.

10 responses to “Empathy Gap – Don’t Fall In”

    1. Thanks! I’m glad you enjoyed it.

  1. What an ordeal! At least your phone was not licked in the Jeep! Fortunately, my car has a locking system that prevents me from locking my keys in the car. I have, however, had to go searching for them many times when I can’t remember where I left them!
    I think Dr. Brown makes a very good point – learning is all about relationships. That was the most important thing I learned in my 30+ years of teaching! 🙂

  2. Loved this post! Love those two little girls!

    1. Thanks Judy! Me too💓💓

  3. Catherine, it’s an awful feeling. I think we do a better job at beating ourselves up about it than anyone else though. Just think of what you learned from the experience though – almost worth it.

  4. Yes- and I need to work on that!

  5. Well done, Catherine. Reminded me of many years ago doing the same thing……in a do-it-yourslf carwash, with cars lined up behind me, waiting their turn. I was struck with how kind and patient they all were, while we all waited there for my wife to come to my rescue with spare keys. People are often that way, when circumstances dictate sharing a human condition. 🤪. Keep up the good writing! ….BILal

    1. Oops, should be “Bill” not BILal 🤪🤪

    2. Thanks, Bill! It’s the little gifts of grace that get us through!

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